Resources for Program Evaluation
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Indicators of Engagement at Two-Year Institutions
Ongoing Self-Study of the Institutionalization of Civic Engagement at KVCC

Evaluation and Assessment Resources
Assessment, Evaluation, and Performance Measurement: Selected Resources
http://www.servicelearning.org/instant_info/bibs/he_bibs/assess_eval/index.php

Tools and Methods for Evaluating Service-Learning in Higher Education

This fact sheet provides a discussion of issues to consider, a summary of websites, and a list of publications that provide background, tools, and resources.
http://www.servicelearning.org/instant_info/fact_sheets/he_facts/tools_methods/index.php

Hot Topic: Evaluation & Assessment
http://www.servicelearning.org/instant_info/hot_topics/eval_assess/index.php

Assessing Service-Learning and Civic Engagement: Principles and Techniques
http://www.compact.org/publications/detail/assessing_service-learning_and_civic_engagement

Self-Assessment Rubric for the Institutionalization of Service-Learning in Higher Education.
http://www.servicelearning.org/filemanager/download/Furco_rubric.pdf

Assessing the Impact of Service-Learning: A Workbook of Strategies and Methods
http://servicelearning.org/library/lib_cat/?library_id=7443

A Good Practice Guide and Self-Evaluation Instruments for Managing the Quality of Service-Learning
The Good Practice Guide builds upon previous models and procedures for assessing service-learning and provides a set of tools that constitute a sound strategy for systematically monitoring accomplishments and improving practice at various levels.
http://www.servicelearning.org/library/lib_cat/index.php?library_id=7294

Educator's Guide to Service-Learning Program Evaluation
http://www.servicelearning.org/filemanager/download/37/EvaluationToolkit.pdf

Assessing Internal and External Outcomes of Service-Learning Collaborations
This document provides critical insights from community college and university faculty for enhancing and improving service-learning programs. From institutional self-assessments to assessing the community impact, this sourcebook provides the tools necessary to improve your service-learning program. Essays include: Overview: 2 + 4 = Service on Common Ground: An Overview of a Partnership Project; Evaluating Faculty Roles, Rewards, and Relationships in Service-Learning; Rationale for Measuring Multiple Domains When Conducting Service-Learning Student Evaluation; An Institutional Self-Assessment Inventory for Service-Learning; Community Impact: Defining and Assessing the Intentional Community; and Evaluating Campus and Community Partnerships.
http://www.mc.maricopa.edu/other/engagement/Outcomes/FullText.pdf

Shumer's Self-Assessment for Service-Learning

This tool was designed to guide program staff through a reflection process that would identify areas of strength, as well as areas for improvement. Although the tools are designed primarily for school-based service-learning, community-based organizations engaged in service-learning can still benefit from the tool. The tool is broken into two parts: an assessment and an in-depth analysis. This allows you to focus on a few key areas in-depth without spending a lot of time analyzing areas of strength or low priority. This analysis is intended to help guide your discussions with new and old service-learning partners, mobilize publicity and support for your program, and improve the overall quality of your program. At the end of the process there is a form to help develop and monitor an action plan based on the results of the assessment.
http://www.servicelearning.org/filemanager/download/3/shumasses.pdf
Online Sources for Community Partner Surveys

Service Learning Community Partner Survey
http://servicelearning.org/library/lib_cat/?library_id=6917

Buffalo State Community Partner Survey
http://www.buffalostate.edu/offices/cdc/pdffiles/community_partner_survey.pdf

Methods & Strategies for Community Partner Assessment (includes survey)
http://depts.washington.edu/ccph/pdf_files/tools-partner.pdf

Service-Learning Community Partner Feedback Form
http://www2.boisestate.edu/servicelearning/SLworkshop/evaluations/communitypartner_1002.pdf

End of Year Partner Survey
http://servicelearning.org/library/lib_cat/?library_id=6711

Online Sources for Evaluating Community Impact
Tauscher Birdsall, Jo Anna. "Community Voice: Community Partners Reflect on Service Learning." Journal for Civic Commitment, v.5, March 2005.
http://servicelearning.org/library/lib_cat/index.php?library_id=7077

Assessments by Community Agencies: How The Other Side Sees Service-Learning
In this study, supervisors from 30 community-based organizations (CBO) completed surveys about their perception of each service-learning student who had worked at their site.
http://servicelearning.org/library/lib_cat/?library_id=4232

Ferrari, Joseph R. and Laurie Worrall. "Assessments by Community Agencies: How The Other Side Sees Service-Learning." Michigan Journal of Community Service Learning, v.7, Fall 2000, 35-40.
http://servicelearning.org/library/lib_cat/index.php?library_id=4232

Holland, Barbara. "What are the Impacts of Service Learning Courses on our Community Partners?" The Faculty Focus, v.3(1), Fall 1997.
http://www.pdx.edu/media/f/a/facfocfall1997.pdf

Sandy, Marie and Barbara Holland. "Different Worlds and Common Ground: Community Partner Perspectives on Campus-Community Partnerships". Michigan Journal of Community Service Learning, v.13(1), Fall 2006, 30-43.
http://servicelearning.org/library/lib_cat/index.php?library_id=6843

For more information or to comment on this website please contact Mark Kavanaugh
mkavanaugh@kvcc.me.edu