Lesson 8: Employer Relations Attention The United States of America and much of the world practices capitalism as an economic reality. The basis for capitalism is that a product or service is offered and customers purchase it for a monetary amount less that it costs to produce. Employees of these business make the product or provide the service. When employees work efficiently, provide good customer service and maintain a sense of urgency usually the business thrives. When the cost of production increases to a sum larger than sales income a company goes under, fails ceases to exist. Employees are a key to a profitable business. People with disabilities can become excellent and productive employees when they do the work assigned within the established standards set by management. Understanding these standards and some variables that impact these standards is the core of this weeks lesson. Learning Outcomes Upon completion of this lesson's material, students will be able to:
Teaching Reading Assignments
There are many college degrees, books, and far more detailed explanations about business operations than this week's topic will present. The objective of this lesson is to provide some basic understanding of the world of business. Without some basic understanding of business you may have difficulty communicating with business owners about why they should hire individuals with disabilities and how it will benefit their product sales, service and customer satisfaction. This is a starting point. If you have some business experience this will remind you of some of the challenges, if you have no experience with business your understanding begins with this week’s topic. As you do this work you will gain insights about human resources, business operations and the overall concept that individuals with disabilities can and do benefit employers in many important ways. Assessment Lesson 8 Discussion Summarize your results from playing the Lemonade game 5 times. What was your profit each time? How did you feel about the changing weather and the effect it had on business? Consider if you were the owner of your own business. What would it be like if your employees behavior changed like the weather or might? Sometimes our client's behaviors may undergo fluctuations like this...how can supported employement help both the employee and the employer work through these situations? Be sure to incorporate some of the information you leared from the Disability Awareness HR Management Online Seminar Share any thoughts or experiences you may have about dealing with people with different personalities in the workplace. What was done well? What could have been done better?
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