Lesson 4: What is Case Management

Attention

Katherine Campbell Director, Dryden Area Family Health Team
To view this video on YouTube click HERE

Learning Outcomes

Upon completion of this lesson's material, students will be able to:

• Identify the purpose of case management and the different levels of case management.
• Based on a case study, demonstrate the abilty to conduct an initial assessment and tretment plan

Teaching

Read Chapter 2

In this chapter you will read about the basic steps of Case Management: Assessment, Planning, Linking and Monitoring.  It is important to remember that Case Management does not include therapy.  Counseling the client is not part of the job.  Instead the Case Manager works as a resource coordinator to empower the client to access the needed services.  Sometimes the client needs multiple services.  The Case Manager can help the client by letting them know of sources that provide multiple services.  We need to keep the reality of implementation in mind as well.

Assessment

Lesson 4 Quiz A

1. Compare and contrast the purpose of case management at the three levels discussed in this lesson.

Lesson 4 Quiz B

Refer to the handout Lesson 4 Handout Planning for Marta.  Answer the following Questions:

1. What are the services you would arrange today?
   
2. What will Marta need long term if she does not return home?
   
3. Do you want to arrange special services for the children?
   
4. What strengths of Marta's do you plan to use to help her?
   
5. What are the safety issues that you can identify?

If necessary, you may use generic services and agencies, but your overall response should demonstrate knowledge and understanding of local resources.

Marta Handout (PDF)