Lesson 8: The Five-stage Interview Structure and Review

Attention

In preparation for this Lesson, read Chapter 8 in your textbook

Learning Outcomes

Upon completion of this lesson's material, students will be able to:

• Integrate the basic listening skills into the concept of "entering the client's world"
• Integrate the concepts of relationship building, gathering the story, setting goals, restorying, and action planning into a concise process of treatment planning

Teaching

The Counseling Process

Key concepts and skills in the Listening and "entering the client's world" include:

• Multicultural awareness
• Attending behavior
• Open and closed questions
• Encouraging/Paraphrasing/Summarizing
• Reflecting feelings

Key concepts in the Five Stage Interview Process include:

• Relationship building
• Gathering the story
• Setting goals
• Restorying
• Action planning

We use the basic listening skills outlined above to achieve these steps in the Interviewing process

We are mindful of the role that Interviewing and Counseling plays in the Psychosocial Rehabilitation model and your role as a Case Manager.

YOUR FOCUS is on:

• Gathering information
• Identifying barriers
• Skill training
• Support
• Referral

This perspective should be apparent in the treatment plan that you put together in the case study for this Lesson's assessment

Assessment

Lesson 8 Discussion

In this discussion I would like you to reflect upon your progress up until now in the course. Reflect on your comfort level with the 5 Stage Interview Process (relationship building-gathering the story-setting goals-restorying-action planning).